Smart Gaupalika Bhimsen Thapa is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you register or log in to our app, we may collect:

Name

Email address

Phone number

National ID or citizenship details (if required)

Other credentials necessary for account setup and verification

b. Non-Personal Information

We may collect:

Usage data (e.g., pages visited, features accessed, time spent on the app)

Device information (e.g., IP address, browser type, operating system)

2. How We Use Your Information

We use the information collected for the following purposes:

To verify user identity and provide secure access to the app.

To process and respond to your requests or applications for gaupalika services.

To improve the functionality, features, and user experience of the app.

To communicate updates, news, or service changes related to Smart Gaupalika Bhimsen Thapa.

To comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

With Government Authorities: To process your applications or requests submitted through the app.

With Service Providers: Third-party providers who help us operate and maintain our app (e.g., hosting providers, email services) may have access to your data for these purposes.

Legal Requirements: If required by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. These include:

Encryption of sensitive data during transmission.

Secure storage and restricted access to your information.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access, update, or delete your personal information.

Restrict or object to the processing of your data.

Withdraw consent at any time (where consent is the basis for processing).

Lodge a complaint with the relevant data protection authority.

6. Cookies and Tracking Technologies

Our website and app may use cookies or similar technologies to enhance user experience. You can control your cookie preferences through your browser settings.

7. Third-Party Links

Our app may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

8. Children’s Privacy

Our app is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically. If the changes are significant, we may notify you via email or in-app notifications.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: Info@Bhimsenthapamun.gov.np

Phone: 9856010045

Address:  Bhimsenthapa Gaupalika, Bhimsenthapa -5 , khanchowk, Gorkha, Gandaki Nepal.